Specsavers Amstelveen is a reputable optical retail chain located in Amstelveen, Netherlands. With a team of 16 employees, Specsavers Amstelveen offers a wide range of eye care services, including eye examinations, contact lens fittings, and prescription glasses. The brand prides itself on delivering personalized and affordable eye care to its customers. The team at Specsavers Amstelveen is dedicated to providing high-quality customer service and ensuring that its customers leave satisfied with their eye care solutions. The brand's commitment to exceptional eye care has earned it a positive reputation among its customers, as evidenced by its 4.1-star rating on Google Reviews. If you're in need of eye care services in Amstelveen, Specsavers Amstelveen is your go-to destination.
Reviews
Really bad experience. They make you different glases based on the same prescription. They say it is within normal tolerance. However, if you have headaches the whole time you are wearing the glases this is not normal. If you want to change the lenses to the correct prescription (i.e. the initial prescription), they offer you a 50% discount. Really?! I used the other glasses for 3 years and then tried the back up pair when the first done was damaged. It is a pitty because the staff is really nice.
I came here for an appointment I scheduled online, and was welcomed in such an unfriendly manner by the lady who was working today. Not customer friendly as she accused me from the start that I should have booked a different type of appointment: one for 20 minutes instead of 10 minutes. This was not even the case as the website offered me this particular time stamp for this type of appointment! Then she acted like I should have been grateful that they were able to accommodate me anyway. Try improving your communication skills first before even considering in a customer centered business. Never again.
Very pleasant team working at the shop! Customer service was good for the free eye exam. Range of glasses and prices seemed very good good with as low as €29 and second pair for free going up to designer brands. Will return for my next frames.
Friendly stuffs and quick services, I recommend here!
I recently visited Specsavers for my annual eye exam. My optician who conducted the examination was highly knowledgeable and professional, answering all of my questions in a clear and concise manner.
After the exam the optician spent considerable time helping me to select the appropriate frames.
The entire experience was elevated by the cheery and friendly atmosphere of every team member.
The service was outstanding and I will be definitely returning for all of my future eye care needs.
Really sad to see people working without any customer service skills.
My partner even was speaking Dutch to make the communication better.
The company should do more training with whole team, to step out more the game.
I have been a client of Specsavers for approximately 12 years now and have always been impressed by the quality of service, customer care and knowledge. They offer me great advice as to the sort of glasses that suit me and don't try to …
Very attentive and friendly staff members, which is super rare in Netherlands generally speaking.
I visited yesterday to buy new pairs of glasses and all three employees at the …
Location
Hours
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Monday
10:00 AM - 06:00 PM
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Tuesday
10:00 AM - 06:00 PM
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Wednesday
10:00 AM - 09:00 PM
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Thursday
10:00 AM - 06:00 PM
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Friday
10:00 AM - 06:00 PM
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Saturday
10:00 AM - 06:00 PM
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Sunday
12:00 PM - 06:00 PM
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